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Terms & Conditions

Effective Date: 12/01/2025
Last Updated: 02/21/2026


1. Acceptance of Terms

By accessing this website and/or engaging the services of Mouse Residence ("Company," "we," "us," or "our"), you agree to be bound by these Terms & Conditions.

If you do not agree, you should not use this website or our services.


2. Business Structure & Agency Relationship

Mouse Residence is operated by Meske LLC and functions as an independent contractor and licensed travel advisor under Best Day Ever Vacations (IATA: 00042332).

All travel bookings are processed through Best Day Ever Vacations in accordance with its agency accreditation and supplier agreements.

We act solely as an intermediary between you and travel suppliers including, but not limited to:

  • Disney Destinations

  • Cruise lines

  • Resorts

  • Airlines

  • Insurance providers

We do not own, operate, or control these suppliers.


3. Travel Planning Services

Mouse Residence provides complimentary travel planning services, which may include:

  • Customized vacation quotes

  • Booking reservations

  • Itinerary management

  • Dining and experience recommendations

  • General travel guidance

We are compensated by travel suppliers through commission upon completed travel.


4. Booking Terms

When you authorize us to book travel on your behalf:

  • You agree that all information provided is accurate.

  • You agree to review confirmations for accuracy.

  • You are responsible for final payment deadlines.

  • You agree to the terms and conditions of each travel supplier.

Supplier terms may include:

  • Cancellation policies

  • Change fees

  • Refund limitations

  • Travel documentation requirements

Failure to comply with supplier terms may result in penalties.


5. Payments & Pricing

All pricing is determined by the travel supplier at the time of booking.

Mouse Residence does not:

  • Set supplier pricing

  • Guarantee price availability

  • Control promotional eligibility

Prices may change until a deposit or payment is made.

We are not responsible for pricing errors published by suppliers.


6. Cancellations & Refunds

Cancellation policies are governed entirely by the travel supplier.

Refund eligibility is subject to supplier rules and timelines.

Mouse Residence is not responsible for:

  • Supplier-imposed penalties

  • Non-refundable deposits

  • Travel interruptions

  • Missed payments

Travel insurance is strongly recommended.


7. Travel Documents & Requirements

You are responsible for:

  • Valid passports

  • Required visas

  • Government-issued identification

  • Vaccination requirements

  • Entry regulations

Failure to obtain proper documentation may result in denied boarding or entry without refund.


PROFESSIONAL TRAVEL DISCLAIMER

8. Agency Disclaimer

Mouse Residence acts solely as a booking agent and intermediary for travel suppliers.

We are not liable for:

  • Acts or omissions of travel suppliers

  • Service interruptions

  • Delays

  • Cancellations

  • Mechanical failures

  • Weather disruptions

  • Labor disputes

  • Government actions

  • Acts of God

  • Pandemics or public health events

Travel suppliers are independent entities and are not owned, managed, or controlled by Mouse Residence or Meske LLC.


9. Limitation of Liability

To the fullest extent permitted by law:

Mouse Residence and Meske LLC shall not be liable for any:

  • Direct

  • Indirect

  • Incidental

  • Consequential

  • Special damages

Arising from:

  • Travel delays

  • Supplier defaults

  • Missed connections

  • Personal injury

  • Property damage

  • Force majeure events

Your sole remedy shall be against the travel supplier.


10. Assumption of Risk

Travel involves inherent risks including but not limited to:

  • Illness

  • Injury

  • Delays

  • Political instability

  • Natural disasters

By booking travel, you voluntarily assume these risks.


11. Travel Insurance Recommendation

We strongly recommend purchasing comprehensive travel insurance to protect against:

  • Trip cancellation

  • Medical emergencies

  • Travel delays

  • Baggage loss

Declining insurance is done at your own risk.


12. Intellectual Property

All content on this website, including:

  • Text

  • Graphics

  • Logos

  • Planning guides

  • Blog posts

Is the property of Meske LLC DBA Mouse Residence and may not be reproduced without written permission.


13. Affiliate Disclosure

Mouse Residence may receive commission from affiliate links at no additional cost to you.


14. Governing Law

These Terms & Conditions shall be governed by the laws of the State of Florida, without regard to conflict of law principles.


15. Dispute Resolution

Any disputes arising from services provided shall be resolved through:

  • Good faith negotiation

  • If necessary, binding arbitration in Collier County, Florida

You waive the right to participate in class action claims.


16. Changes to These Terms

We reserve the right to modify these Terms & Conditions at any time. Updates will be posted with a revised effective date.